Information on COVID-19

If you are a COTAPSA member and have a question regarding COVID-19 please email your question to cotapsa@toronto.ca and we will respond to you as soon as possible.  Also, you can go to ELI learning page for information published by the City of Toronto regarding COVID-19 and post any questions to covid19staffsupport@toronto.ca.  This email address is monitored by staff in People & Equity and Pension,  Payroll and Employee Benefits.

Need immediate help?

If you or someone you know is experiencing a mental health or substance use emergency, call 9-1-1 or go to the emergency room of your local hospital.

If you are not sure if it is an emergency, or just need to talk through the situation, consider reaching out to:

  • Telehealth Ontario at 1-866-797-0000
  • Kids Help Phone at 1-800-668-6868 or texting CONNECT to 686868
  • Mental Health TO at 1-866-585-6486 for free phone or video mental health counselling for infants, children, youth and families
  • 211 – Call 2-1-1 or text 21166 (M-F 7am – 9pm) to find supports in the community such as food banks, housing and more.
  • Toronto Public Health – (416-338-7600) Up-to-date Covid-19 information for the City of Toronto
  • Distress Centres of Greater Toronto – (416-408-4357 or text 45645) 24/7 support, 365 days a year, for individuals in crisis
  • Assaulted Women’s Helpline – (1-866-863-0511 or text #SAFE (#7233) on Bell, Rogers, Fido or Telus). Free, anonymous & confidential 24-hour helpline for women in Ontario experiencing any form of abuse.
  • Black Youth Helpline – (416-285-9944 | 1-833-294-8650 | info@blackyouth.ca) Everyday 9am – 10pm
  • Government of Ontario – find mental health support